Sep
2
8:30am
WEBINAR: Empathy Mapping
By Creative Plus Business
Sometimes it can seem near-impossible to figure out what your clients want, need, and desire.
Enter: Empathy Mapping.
It's a simple process that helps you understand the problem your client is experiencing and how to craft an effective solution that will delight them. Additionally, it helps you to develop a deep shared understanding and empathy for other people.
In this free webinar, we'll explore:
+ How you can use Empathy Mapping in your business
+ The key steps and elements in an Empathy Map Canvas
+ How to fill in your Empathy Map Canvas
+ What to do *after* you've filled in your canvas to implement the learnings
+ Tips for an effective Empathy Mapping session
What’s Included?
A 60-80 min webinar with our creative industries experts, plus lifetime access to additional resources and/or a special Dropbox folder containing more resources to support your learning.
Who should sign up?
Creative industries professionals and business people from start-up to established (Australia only, sorry!). We also welcome creative freelancers, soloists, students, start-ups and curious hobbyists.
Who’s the host?
Monica Davidson, director and doyenne of Creative Plus Business, empathy extraordinaire, and lover of all things map related (it runs in the family - she's related to a pirate).
What’s Creative Plus Business?
We’re a certified social enterprise dedicated to educating creative people and arts organisations about business skills. We help by sharing practical knowledge in a fun and irreverent way, and everything we do is designed to help creatives to feel more confident and comfortable about the entrepreneurial aspects of their creative practice. We believe that a bit of naughtiness, tempered with a kind heart and a big dose of professionalism, is the key to helping creative people understand the boring basics of business.
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hosted by
Creative Plus Business
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