Conference housekeeping

• GOOGLE CHROME is the preferred browser. NO MICROSOFT EDGE OR INTERNET EXPLORER
• Each session will be done live in the EASTERN TIMEZONE.
• Make sure to register even if you cannot attend live because each session will be recorded and available for immediate replay. The best viewing/learning experience will be through this platform, however, the video's will also be uploaded to Facebook and YouTube.
• Do you have to be a dispatcher to register/attend? No. Many people have asked because they are looking at becoming a dispatcher or in general to understand the profession more.
• Certificates will be made available two weeks after the end of the conference for those who need them
• There are no viewing/seating limits

Schedule at a glance -

• June 7 - 10, 2021 via Crowdcast Pre-con - 6/7/2021 8:00 a.m. - 8:30 a.m. - Diamond Sponsor Speaker - INdigital 8:45 a.m. - 9:45 a.m. - Amy Patin - Positivity Breeds Powerful Leaders 10:00 a.m. - 11:00 a.m. - Megan Hamilton - Stop expecting YOU from everyone 11:15 a.m. - 12:15 p.m. - Zachary Dykes - The Jaded Dispatcher: You, Burnout and Burnout Mitigation Strategies 12:30 p.m. - 1:30 p.m. - Samantha Hawkins - 10 Things Your 911 Caller Wish You Understood 1:45 p.m. - 2:45 p.m. - A. Wesley Jones - Loss in the Comm Center: Lessons in Leadership 3:00 p.m. - 4:00 p.m. - Edie DeVilbiss - Even Stronger 911 4:15 p.m. - 5:15 p.m. - Dan Wright & Tracy Eldridge - When the Storm Hits: Leveraging New Resources for Disaster Response 5:30 p.m. - 6:30 p.m. - After the Greatness w/Leah and INdigital Day 1 - 6/8/2021 8:00 a.m. - 8:30 a.m. - Diamond Sponsor Speaker - RapidDeploy 8:45 a.m. - 9:45 a.m. - Diamond Vendor Group 10:00 a.m. - 11:00 a.m. - Gold Vendor Group 11:15 a.m. - 12:15 p.m. - Silver Vendor Group 12:30 p.m. - 1:30 p.m. - Bronze Vendor Group 1:45 p.m. - 2:15 p.m. - Keynote speaker - Congresswoman Torres 2:30 p.m. - 3:30 p.m. - Captain Kevin Haight - 9-1-1: What's Our Emergency? Diagnosing A Struggling Occupation Serving A Neglected System 3:45 p.m. - 4:45 p.m. - Melissa Alterio & D. Jeremy DeMar - Cultivating a Positive Organizational Culture: A Directors Perspective 5:00 p.m. - 6:00 p.m. - After the Greatness w/Leah and RapidDeploy Day 2 - 6/9/2020 8:00 a.m. - 8:30 a.m. - Diamond Sponsor Speaker - RapidSOS 8:45 a.m - 9:45 a.m. - Diamond Vendor Group 10:00 a.m. - 11:00 a.m. - Gold Vendor Group 11:15 a.m. - 11:45 a.m. - Keynote Speaker - Sara Weston - The Power of Your Passion 12:00 p.m. - 1:00 p.m. - Brian MacMurdo - Overcoming Obstacles: Building a Better You 1:15 p.m. - 2:15 p.m. - Anne Camaro - How to Ignite Your Flame: Why do we go from best dispatcher to most disgruntled and what can we do about it 2:30 p.m. - 3:30 p.m. - Sarah Saunders - Don’t beat a dead raccoon… No really, Don’t! 3:45 p.m. - 4:45 p.m. - Joe McCarville - We Are All 911, Right? 5:00 p.m. - 6:00 p.m. - After the Greatness w/Leah and RapidSOS Day 3 - 6/10/2021 8:00 a.m. - 8:30 a.m. - Keynote speaker - Ernie Stevens - Breaking down Barriers 8:45 a.m. - 9:45 a.m. - Rob McMullen - In a Different Direction 10:00 a.m. - 11:00 a.m. - Roxanne Van Gundy - Don’t Build a Roof: Figuring Out Your Why and Where it Could Lead You 11:15 a.m. - 12:15 p.m. - Josh Fonseca - Face that Fire: A journey after traumatic events 12:30 p.m. - 1:30 p.m. - Ruth Lagerquist - Creating your own Calm 1:45 p.m. - 2:45 p.m. - Tony Harrison - Working large scale disasters 3:00 p.m. - 4:00 p.m. - Rebecca Densmore - Taking Care of our Own: Recognizing and preventing burnout and building resilience 4:15 p.m. - 5:15 p.m. - Ricardo Martinez II - Within the Trenches Presents: Imagine Listening & Open Mic 5:30 p.m. - 6:30 p.m. After the Greatness w/Leah