In this session you will hear from a panel of clients who will explore why and how working with active partners side-by-side is a commitment from both parties. Working with the product is only one component of a much broader relationship between client and vendor. Join this session to learn about the importance of the vendor/partner relationship, how this type of relationship is built and why it matters to the success of your project(s).

Vocabulary terms to know for this session:

A Vendor – A firm that agrees to provide expertise and resources around a set of agreed upon services in exchange for an agreed upon financial transaction.

A Partner – A firm that has critical expertise and resources aligned, integrated and committed to the success of their client.

📷Paul Bergen, Director Education Technology and Learning Services, Tufts University, Technology Services
Paul's career spans more than 25 years of work with university faculty on the uses of computing technology in teaching and research. He has hands-on experience as an educational software developer and had been a leader in the collaborative development of enterprise educational systems and services at The University of Virginia, Harvard University, The University of Chicago, for the last 6 years at Tufts University.

📷David Scherer, Scholarly Communications and Research Curation Consultant Carnegie Mellon University, University Library
David Scherer is the Scholarly Communications and Research Curation Consultant with the University Libraries at Carnegie Mellon University. David develops and oversees the sustainable programmatic scholarly communication and research curation services and workflows at CMU, through supporting interoperable tools and platforms of the scholarly communication ecosystem at CMU to support the evolving scholarly record. Among his responsibilities include the CMU APC Fund, the CMU Three Minute Thesis (3MT) Competition, the comprehensive institutional repository, KiltHub; the campus-wide functional and operational implementation lead for Symplectic Elements; and serving as the CMU Digital Science Strategic Partnership Liaison – overseeing the rollout and campus engagement with the Symplectic Elements, KiltHub, Overleaf, Dimensions, Altmetric, and Bioraft services and platforms.

📷Caleb Smith, StrategicPlanner Lead, The University of Michigan, Office of Research
Caleb Smith is responsible primarily for strategic research intelligence and analytics for the University of Michigan Office of Research. His particular focus is in research portfolio analysis, developing models for the detection of scientific innovation and entrepreneurial or risk-taking behavior in science, the prediction of research community growth, the automatic identification and classification of faculty worldwide for strategic recruitment, and research incentives.

Much of his work involves the operationalization of scientometric research into usable tools and decision support practices. He also provides information to faculty and clinicians when it might be helpful: Characteristics of highly-cited papers, social network analysis for center grants, and collective credit allocation are among the reports and services he has provided faculty directly.

📷Jeff Smith, Director, Shared Infrastracture, Ohio Technology Consortium
As director of the Shared Infrastructure (SI) division of the Ohio Technology Consortium, Jeff Smith oversees database, development, system administration, project management, desktop support and Service Now teams.

The SI group provides a wide range of technical services to all OH-TECH member organizations (OSC, OARnet, OhioLINK, eStudent Services) as well as the Department of Higher Education and affiliated units. Shared Infrastructure services include desktop support, video conferencing, system administration, database, application development, LAN services, project management, Service Now and security.

Smith has served in several roles within Shared Infrastructure since 2009. Most recently, he served as database and development manager before accepting the director position. Smith played a key role in integrating an Application Development group into SI using declarative development methodologies on top of the existing shared services databases.

Smith holds a bachelor’s degree in computer science from Franklin University.

Chair:  📷Kelsey Rosell, VP Institutional Academic Sales, NA, Digital Science
Kelsey Rosell joined Digital Science under Symplectic in 2012 and has been serving the Higher Education Market for over 15 years. In her spare time, she enjoys jeeping, boating and spending time with her family which includes her three dogs.

This session features the following Digital Science portfolio(s):

------------------------------------------------------------------------------

We highly recommend you visit our FAQs for Attendees to find out more about how our showcase will run.  We would also kindly ask you read and respect our Code of Conduct for this online event.  

Thank you.

Session 12: ‘Partner’ or ‘Vendor' - is there much of a difference? Does it matter to you?