Nik Honeysett, CEO of Balboa Park Online Collaborative, offers a practical framework for understanding how artificial intelligence is changing the relationship between museums, their knowledge, and the public. Using four “illusions”: access, discoverability, certainty, and understanding, the session will examine what happens when museum content is interpreted by systems beyond institutional control. The conversation will move from diagnosis to action: provenance, transparency, human judgment, responsible governance, and the distinctive role museums can play in helping people turn abundant information into understanding and wisdom.

Nik Honeysett — The Four Illusions of AI: What Museums Need to Understand