The Qatar Airways Colombo Office offers a wide range of services at the Colombo Office to guarantee a smooth travel experience. The office staff has received training in helping with reservations, rebooking, cancellations, and upgrades for flights. Furthermore, they provide information and assistance on the airline's Privilege Club frequent flier club, assisting participants in managing their accounts, earning and redeeming Qmiles, and taking advantage of the program's special privileges.