How big a problem is poor platform service? Parmenion's latest impact report tells us that a massive 95% of advisers have had to apologise to clients because of poor platform service, and that 82% say poor platform service has a significant impact on day-to-day working lives.

Steven Nelson will be hosting the webinar discussing the research and this year's findings with Sarah Lyons, chief marketing officer at Parmenion. They'll also be joined by Rebecca Tuck CFP, operations director at Financial Life Planning Ltd and Caroline Hawkesley, UK managing director at Progeny.

Parmenion x the lang cat: Impact of Poor Service report findings