Great listening happens when people are heard with compassion and empathy.

Quality listening goes far beyond simply paying attention. It’s about making someone feel validated and heard. When done correctly, listening with empathy can deepen your connections and give others a sense of belonging when they talk to you. Even better? It’s a skill that can be learned and strengthened with practice.

Tools to demonstrate listening behaviors during a conversation

How our non-verbal behaviors play a significant role in signaling true listening

Tips for listening for and acknowledging the feelings and needs being shared

How true listening requires quieting any competing conversations going on in our own heads

Presented by  Sesha Yalamanchili. Learn more about Sesha at On the Mark Consulting.

Great Listening: The Key To A Great Conversation