Keeping your customers safe during and beyond COVID-19

You know your staff and customers better than anyone. What is going to give them the confidence to come back to you post-lockdown? How are you going to demonstrate to them that your venue offers a safe environment in which to work and socialise? How will you make the measures you put in place obvious and overt but not off-putting? How will you tell people what you are doing?

This pandemic is presenting all of us with a brand new set of circumstances that will require a rethink of how we do things. We have researched the measures that operators in other countries have already used to get their businesses moving again, and picked out the best practice with a focus on safe working and controlling the spread of infection.

Speakers:
Jill Whittaker FCA, Managing Director, HIT Training
Anthony Pender, Co-Founder, The Yummy Pub Co