Welcome to 'The Elephant in the Room,' your go-to podcast for all things MSP (Managed Service Providers). 

Join industry veterans Kyle Christensen and Alex Farling as they dive deep into the pressing challenges and topics facing today's MSP community. From the foundational pillars of F.O.R.T.™ to timely and pertinent current events, each episode promises insightful discussions, invaluable takeaways, and the no-holds-barred honesty that every MSP professional needs. 

And when Kyle and Alex find themselves treading unfamiliar waters? Fear not! MSP legends like Wes Spencer occasionally hop on board, sharing their seasoned perspectives and enriching the conversation. 

Whether you're an MSP veteran, newbie, or somewhere in between, 'The Elephant in the Room' is your source for candid MSP insights. Subscribe now and stay in the loop with the MSP world!

Empath

Business Year

The Elephant in the Room

Managing clients to your profitability needs

Sales Operations - 1 of 2 - Outbound KPIs to Help You Land New Customers

Sales Ops 2 of 2 - Account Management: KPIs to grow MSP via Account Management

How a master vCIO approaches QBRs

The hard truths of a scaling service team

Building true differentiation in your MSP Marketing

Social Media Marketing for MSPs

EITR: Building a Strong Employee Training Roadmap

Building your MSP Sales Commission Process

Cybersecurity Areas to Avoid w/ Reg Harnish and Wes Spencer

ITN Follow-Up: Building your employee onboarding plan

Building your Social Media Presence

Employee Sink or Swim

Class is in Session: The Annual MSP Report Card