Topic: How to Close the Gap Between Mental Health Benefits and Real Access to Care

Mental health benefits have become a core part of the employee value proposition, but access remains one of the biggest failure points. Many employees may technically have support available, yet still struggle with long wait times, limited provider choice, unclear care pathways, or difficulty finding the right level of support for more complex needs. For benefits, wellbeing and total rewards leaders, the question is no longer simply whether support exists, but whether employees can access the right care quickly enough for it to make a meaningful difference.

As mental health needs grow more complex, organisations have an opportunity to rethink how care is designed, communicated and delivered. Investing in faster access, better navigation and more specialised support can help employees receive care earlier, reduce pressure on managers, and prevent challenges from escalating into absence, leave, disengagement or higher healthcare costs. For employers that fail to evolve, the risk is clear: benefits may look strong on paper, but employees still fall through the gaps, trust declines, and workforce performance suffers. Getting this right can improve outcomes, strengthen retention, reduce business disruption and make mental health investment more measurable and defensible.

Join a LIVE interactive panel discussion where you will learn how benefits and wellbeing leaders are removing friction from the mental health care journey, helping employees access the right support sooner, and building strategies that improve outcomes, reduce risk and deliver greater business value.

• Eamond Leonard, Occupational Health and Well-being Consultant at Lyra Health

• [Moderator] Chris Rainey, CEO & Co-Founder at HR Leaders

Where mental health access is falling short: Understand why employees still struggle to get timely, appropriate care even when support is available.

How to create clearer pathways to care: Explore how better navigation, provider matching and care models can help employees reach the right support sooner.

How to respond to rising complexity: Learn how employers can better support specialist, higher-acuity and family-related mental health needs before they escalate.

How to prove meaningful impact: Discover which measures can help benefits leaders connect access, outcomes, employee trust and business value.

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Disclaimer:* We reserve the right to reject any registrations if your role is to provide HR services, products or consultancy offerings. The HR Leaders LIVE Panel Discussion is strictly reserved for HR Practitioners (both generalists & specialists).