
Jun
25
2:00pm
From OpenCTI to Service Cloud Voice – Migration Strategies for Success
By Vonage Contact Center
Following our Mastering Service Cloud Voice session, we're back with a focused follow-up to guide you through the transition from OpenCTI to Service Cloud Voice.
In this session, our experts will walk you through:
✅ Why businesses are moving from OpenCTI to SCV
✅ Key considerations for planning your migration
✅ Common pitfalls and how to avoid them
✅ Best practices and real-world examples from successful transitions
✅ How Vonage supports a seamless migration path
Whether you're just beginning to explore SCV or actively planning your move, this session will provide practical guidance, tools, and insights to help you de-risk your migration and unlock the full value of SCV.
hosted by

Vonage Contact Center
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