From OpenCTI to Service Cloud Voice – Migration Strategies for Success

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Jun

25

2:00pm

From OpenCTI to Service Cloud Voice – Migration Strategies for Success

By Vonage Contact Center

Following our Mastering Service Cloud Voice session, we're back with a focused follow-up to guide you through the transition from OpenCTI to Service Cloud Voice.

In this session, our experts will walk you through: ✅ Why businesses are moving from OpenCTI to SCV ✅ Key considerations for planning your migration ✅ Common pitfalls and how to avoid them ✅ Best practices and real-world examples from successful transitions ✅ How Vonage supports a seamless migration path

Whether you're just beginning to explore SCV or actively planning your move, this session will provide practical guidance, tools, and insights to help you de-risk your migration and unlock the full value of SCV.

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Vonage Contact Center

Vonage Contact Center

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