Join us for an introductory webinar designed to familiarize you with the essentials of VCC user management. Whether logging in for the first time or seeking a refresher, this session is tailored to equip you with the foundational knowledge needed for effective contact center administration.

During this session, you'll gain a comprehensive understanding of critical concepts such as the distinction between supervisors and administrators, essential user management techniques, and proficiency in utilizing administrative tools essential for efficient contact center management.

Introduction to VCC: User Administration