Today we live in a world of connection, personalisation, clear expectation, and instant fulfilment. There is a constant battle for the visibility and attention of the people we want to connect and engage with.

Join Giles Heckstall-Smith (Jobtrain), Josh Willows (IBM), Clair Bush (AM-Bush) and Sophie Manifold (British Red Cross) as we explore best practices for creating a seamless, engaging, and personalised candidate journey that will help you attract and retain top talent.

This session will help you identify, understand, and improve all the major touchpoints your candidates have with your organisation.

The key phases of candidate experience and creating a candidate journey map

How to place the candidate's needs at the heart of your hiring process

How to identify, understand and improve all the major touchpoints your candidates have with your organisation

What is the impact of the getting candidate experience right (and wrong!)

How to measure and improve your candidate experience

Josh Willows – Global Advertising Specialist at IBM
Clair Bush – Founder of AM-Bush and Partner at Thrive Recruitment Marketing

Sophie Manifold – People Transformation Consultant at British Red Cross

How to deliver the ultimate candidate experience