One registration for your whole webinar series, or a separate sign-up for each event? Here’s how to choose the Crowdcast setup that makes sense for your content and audience.
LLouise
If you host regular webinars, should people register once for the whole series or sign up for each event? The answer depends on what your audience expects.
You’ve planned four webinars. Now you need to decide how people will join them.
One registration for everything sounds convenient. But perhaps someone only wants the third session. Or perhaps you’re running a course where missing the first session would make the rest difficult to follow.
There isn’t one correct setup for every programme. Here’s how I’d think about it.
This is a good fit for a course, a conference, a workshop programme or a connected series of webinars. People register once and can access the sessions in the same event. On Crowdcast, each session still has its own date, chat, replay and analytics.
Imagine a four-part customer onboarding course. Session one covers setup; session two moves on to the first workflow; session three tackles reporting; and session four gives everyone space to ask questions. Someone who signs up understands they’re joining the programme, not simply attending an isolated webinar.
It also means you have one main event link to share. That can make promotion much simpler when the sessions are part of the same offer.
Setup guide:How to Create a Multi-Session Event.
Now imagine a monthly thought-leadership webinar. February’s topic is relevant to finance teams, while March’s is for marketing leaders. The same person might attend both, but there’s no reason to assume they want to register for every session.
Separate events give each topic its own registration page and a clearer invitation. They can also make more sense if you’re experimenting with different audiences, partners, speakers or pricing.
The question to ask is: Would someone reasonably expect to sign up for all of these at once? If the answer is no, separate events are usually easier to explain.
Setup guide:Create Your First Crowdcast Event.
The registration choice affects more than the event setup. It changes your emails and how you describe the programme.
For a course, explain the full schedule, what each session covers and whether people can watch the replay if they miss one. For separate webinars, make the value of each individual event clear and invite people to register for the next one when it’s relevant.
Crowdcast sends automatic registration confirmations and reminders, and you can also send your own messages. See How to Email Your Attendees for the available options.
For attendees who miss a session, you can share our guide to Accessing Event Replays.
If you’re charging for access, be especially clear about what a ticket includes. Does it cover a single workshop or the whole series? How long will replays be available? People should know that before they pay.
Ticketing guide:Hosting Ticketed Events.
Choose one multi-session event if the sessions build on each other, have the same audience and are being promoted as one programme.
Choose separate events if each topic stands alone, targets a different audience or has its own offer and registration decision.
You can still build a recognisable series from separate events. Give them a consistent name, publish a simple calendar and tell attendees about the next useful session. Equally, a multi-session event doesn’t have to feel like a formal course; it can be a practical home for recurring office hours or weekly webinars.
The best setup is the one that makes sense to someone seeing your invitation for the first time. If they can immediately understand what they’re registering for, you’re on the right track.
LLouise
Head of Customer Success. Helping customers grow their audience with live events using Crowdcast's simple live video software to help them reach, engage, and grow their audience.